When your coffee machine stumbles, so does your business. That’s why you need a reliable partner to keep things running smoothly. Welcome to John Street Beverage, where our focus is keeping your coffee flowing with premier servicing and repairs in Beckenham.
Imagine an automotive repair shop that actually treats you like a VIP guest—where you know the cost upfront, and your car gets top-tier treatment. Now switch that car with your beloved coffee machine, and you’ve got us, John Street Beverage.
Our 98% first-fix rate is a figure we don’t just throw around lightly; it’s the outcome of meticulous training and customer commitment. There’s no guesswork about costs, either. We provide upfront quotes, so you’re never caught off guard by hidden fees. It’s all about combining the virtues of transparency and effectiveness in a customer-centric manner.
Downtime? What’s that? Our technicians are like emergency medical professionals for your coffee machine. You don’t go to the hospital; the hospital comes to you. These experts arrive at your establishment fully equipped to address most issues right then and there.
That’s right—no need to halt your operations or serve subpar drip while your machine’s in the shop. This rapid response is what separates us from competitors and helps keep your business running smoothly.
Think of our annual service as a wellness check-up for your coffee machine. If you’ve ever been relieved to hear your physician say that everything is looking tip-top, you’ll know why this is crucial.
We evaluate every nook and cranny, making the necessary adjustments, alignments, and optimisations to ensure that your machine keeps humming along. This isn’t merely a precautionary step; it’s also a cost-saving strategy that can spare you hefty repair bills in the future.
To us, safety isn’t just a checkbox; it’s a pledge. Each of our service visits includes a meticulous safety review, culminating in a PSSR Certificate. What does this mean for you? Well, not only are you meeting the statutory insurance requirements, but you’re also ensuring a safer workspace for your employees and a safer business space for your customers. It’s a win-win situation cloaked in the garb of regulatory compliance.
Limescale can cause problems for your coffee machine by affecting its efficiency and overall lifespan. Our full descale service will remove limescale, helping to restore the machine to its optimum performance level.
If your coffee machine requires additional attention, we’ve got you covered. We’ll provide a loaner machine so that your business operations remain uninterrupted.
Whether you need hot water for tea or cold water for other beverages, we’re equipped to handle both types of units. Our engineers have the necessary skills and tools to service hot and cold water boiler systems, ensuring you can offer a diverse range of beverages to your customers. We tailor our services to match the specific needs of your beverage line-up.
Water filters play a critical role in the quality of your coffee and other beverages. Neglecting to change them can result in subpar taste and aroma. Our regular water filter change service helps maintain the quality of your beverages, making sure they meet the high standards that your customers expect.
Coffee machines are not all created equal, and neither are our service plans. Whether you run a cosy café or a sprawling coffee shop, we adapt our services to meet your specific needs.
Your satisfaction is paramount to us, and we aim to resolve most issues on the first visit. We’re just a phone call away. Let’s ensure your coffee and your business keep thriving. Contact us today on 01322 381380.
Whether you’re looking to order our incredibly rich and robust Street & Co. Coffee or want to discuss private label options for your business, we can’t wait to hear from you. Give us a call or email us for more information on all that John Street Beverage has to offer. Taste the difference that dedication and passion can make with every cup.