At John Street Beverage, we understand how crucial a fully functioning coffee machine is to your business. From cafés to offices in Crowhurst, we know better than most that downtime can mean lost revenue and dissatisfied customers.
That’s why we’re committed to providing top-tier coffee machine servicing, ensuring your equipment runs smoothly and efficiently. Contact our experts today and get your business booming again.
Our national commercial coffee machine service and repair operation is designed to meet the specific needs of our diverse customer base. With a team of highly experienced engineers proficient in all the major brands of traditional espresso and bean-to-cup machines, we pride ourselves on delivering exceptional service.
Achieving a 98% first-fix rate on repair callouts, we strive to resolve issues swiftly, minimising the impact on your business without unexpected additional costs.
We recognise the inconvenience machine breakdowns cause. That’s why we offer on-site coffee machine repair services, aiming to fix the majority of faults on the first visit. This approach significantly reduces downtime, ensuring your business continues to operate smoothly.
To further minimise unexpected breakdowns, we schedule annual services tailored to your business needs, including PSSR Certification/Boiler Inspection. This not only ensures your machine’s optimal performance but also compliance with legal safety standards, providing peace of mind and reducing sudden expenses.
For machines requiring more extensive care, our full descale service includes uplifting your machine to our workshop for thorough repairs, ensuring every component functions seamlessly.
While your equipment is being serviced, a loan machine is provided to ensure your business’s coffee service remains uninterrupted. This comprehensive approach is part of our commitment to your business’s continuity and success.
Beyond descaling, we specialise in water boiler service and repair alongside water filter changes, emphasising preventative measures to safeguard against future complications.
Our aim is to extend the lifespan of your equipment, enhancing its reliability and performance, thus ensuring your coffee offerings remain of the highest quality.
We firmly believe in a personalised approach. Recognising that each business has its unique requirements, our services are carefully tailored to meet your specific needs. By establishing a strong relationship with you, we gain a deep understanding of your operation, allowing us to customise maintenance schedules and services for optimal efficiency.
This bespoke service ensures that your coffee machine not only performs at its best year-round but also aligns with your business goals, contributing to your success. Whether you require routine maintenance or emergency repairs, our team is dedicated to providing solutions that support your operational needs, ensuring minimal downtime and maximum satisfaction.
Our expertise covers an extensive range of brands, including industry leaders such as Astoria, Bravilor, Brita, and many others, showcasing our versatility and commitment to quality service.
Should your coffee machine brand not be listed, we encourage you to contact us; our aim is to accommodate every customer’s needs, regardless of the brand. Our engineers are continuously updating their skills and knowledge to include new and emerging brands, ensuring that we can service and repair the latest models on the market.
This flexibility and willingness to adapt underscore our dedication to providing exceptional service and support to all our clients, making us a trusted partner for businesses across Crowhurst.
John Street Beverage is here to support your Crowhurst business with professional coffee machine servicing. Our experienced team is ready to address any issues, perform comprehensive maintenance, and ensure your coffee machine meets the highest standards of operation.
For more information on our coffee machine service and repairs or to schedule your next service, please give us a call on 01322 381380. Let us help you keep your coffee flowing and your customers happy.
Whether you’re looking to order our incredibly rich and robust Street & Co. Coffee or want to discuss private label options for your business, we can’t wait to hear from you. Give us a call or email us for more information on all that John Street Beverage has to offer. Taste the difference that dedication and passion can make with every cup.