When your coffee machine stops working, the queue does not stop with it. We have spent more than 40 years keeping commercial machines in service for cafés, pubs, restaurants, hotels and offices, and our engineers cover Morden and the surrounding areas of South West London as part of our national service operation. Whether you need a repair at short notice or a planned annual service, we will get you pouring properly again.
Our engineers have worked on every major brand of traditional espresso and bean to cup machine, and we hold a 98% first fix rate on our repair callouts. That means the vast majority of faults are resolved during the initial visit, so your team is back behind the bar quickly rather than turning customers away.
If a machine has developed a fault that cannot be put right on site, or needs a full descale, we will collect it and take it back to our workshop. We supply a loan machine while the work is carried out, so your service carries on as normal.
Breakdowns rarely happen at a convenient moment. We work with Morden businesses to schedule an annual service that keeps machines in good condition and reduces the risk of sudden, costly repairs.
Alongside the annual service, we carry out PSSR certification and boiler inspection, also known as a Pressure Vessel Inspection. Every commercial coffee machine with a pressurised boiler must legally hold valid safety certification, and our engineers issue the industry recognised paperwork your insurer will ask for. We are happy to meet insurance assessors on site to complete inspections. This work is affiliated with CoffeeSafe, specialists in applying the Pressure Systems Safety Regulations 2000 across the coffee industry.
We also service and repair hot water boilers, and fit the right water filters for your machine and your local water supply. Keeping filters current is the simplest way to avoid descaling problems later on.
Our engineers work across Astoria, Bravilor, Brita, Burco, Cimbali, Conti, CTU, Expobar, Flux, Fracino, Franke, Futurmat, Gaggia, Instanta, Jura, La Spaziale, Lavazza, Lincat, Matrix, Melitta, Primo, Rancilio and San Remo. If your machine is not on that list, ask us anyway and we will let you know where we stand. Please note that we do not work on domestic coffee machines.
Servicing is one part of what we do. Since selling our first case of coffee in May 1979, we have supplied beans, teas, equipment and barista training to businesses across the South East. If a service visit turns into a conversation about grind settings, machine upgrades or staff training, our engineers are well placed to help.
We are a family run business, and we treat every account as a working relationship rather than a job number. If you need coffee machine servicing in Morden, call us on 01322 381380 or email orders@jsbeverage.com and we will arrange a visit.
Whether you’re looking to order our incredibly rich and robust Street & Co. Coffee or want to discuss private label options for your business, we can’t wait to hear from you. Give us a call or email us for more information on all that John Street Beverage has to offer. Taste the difference that dedication and passion can make with every cup.
